Your privacy is important to us and Woolly Chic Designs is committed to ensuring that your privacy is protected.
Your information
When you purchase something from our store we collect the personal information you give us such as your name, address and email address and only use this information to fulfil your order.
If you contact us using the contact form on our website or by email, we will only use your email address to reply to your query. We will not add you to our email newsletter list without your explicit consent via our email list sign up form.
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, this implies that you consent to our collecting this information and will only use it for that specific reason only.
Disclosure
We will only disclose your personal information if we are required by law to do so.
We will never sell, distribute or lease your personal information to third parties.
Newsletter
If you choose to sign up for our newsletter we will only ask for your name and email address. As we use MailChimp to deliver our newsletter, it is easy for you to manage your preferences or unsubscribe from the list at any time by clicking on the links that are provided in every email newsletter. Access to our newsletter mailing list is password protected.
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information at any time, by contacting us by email or by writing to:
Helen Ingram
20 The Paddock
Hitchin
SG4 9EF
Making a Purchase
When you make a purchase from us we will receive your name, address and email address. Online payments are processed by PayPal. We receive email confirmation of orders and payments, but no bank details.
We only hold personal information (e.g. name and contact details) for the purposes of accounting, processing an order, or if you have asked us to add you to our email newsletter list.
Cookies
Woolly Chic Designs’ website and blog are hosted on servers based in the UK. We use WordPress services, Google Analytics and Statcounter to view statistics about users’ activity on the site to monitor and report on the effectiveness of the site and help us improve it.
This site use cookies to count page visits and the approximate location of visitors and also to hold information about your shopping basket, to remember who you are so you don’t need to log in each time you visit us and to manage payments.
In order to help us see how customers use the site and improve the shopping experience we offer, some of the information gathered about you on this site is gained in a statistical manner and is collected by Google Analytics and Statcounter. You should check their websites to read their privacy policies for further information about how they use your data.
Data will not identify you personally. It is strictly aggregate statistical data about our visitors and how they used our resources on the site. No identifying personal information will be shared at any time via cookies.
You may elect to decline all cookies via your computer. Every computer has the ability to decline file downloads like cookies. Your browser has an option to enable the declining of cookies. If you do decline cookie downloads you may be limited to certain areas of our site, as there are parts of our site that require cookies.